Ram ProMaster recall 26V621 covers 265,512 2022–2026 vans in the United States whose electric power steering wiring can corrode from water intrusion, causing a loss of steering assist. The final fix isn’t ready yet.
You bought a ProMaster because it works. It hauls your tools and your deliveries every day. When the steering suddenly turns heavy, the van you rely on becomes a risk you didn’t sign up for. Below, we walk through which vans are included, what the defect does, what Chrysler plans to fix, and when a recall turns into a California lemon law claim.
Which Ram ProMaster vans does recall 26V621 cover?
According to the Part 573 safety recall report Chrysler (FCA US, LLC) filed with NHTSA on September 29, 2026, the recall covers four groups of vans:
- 2022–2026 Ram ProMaster 1500: 44,391 vans built August 17, 2021 through October 17, 2025
- 2022–2026 Ram ProMaster 2500: 147,204 vans built August 19, 2021 through October 18, 2025
- 2022–2026 Ram ProMaster 3500: 72,043 vans built August 19, 2021 through October 17, 2025
- 2024–2026 Ram ProMaster 3500 EV: 1,874 vans built August 31, 2023 through October 13, 2025
Chrysler’s internal number for this campaign is recall 92D. The company estimates 7.7% of the vans actually have the defect. Vans built after those October 2025 dates use a different power steering setup and aren’t included.
Two things this recall is not. It’s not the Ram 1500 pickup, even though NHTSA lists the van as “RAM 1500 PROMASTER.” And it’s not the smaller ProMaster City, which was discontinued and isn’t part of this campaign.
Not sure whether your van is in? Run your VIN through NHTSA’s recall lookup. VINs have been searchable since October 6, 2026.
What goes wrong with the ProMaster’s power steering?
Chrysler’s filing says the electric power steering system in these vans “may be susceptible to water intrusion leading to corrosion within the wiring harness.” The affected parts are the body harness and jumper harness. Chrysler’s investigation also looked at water causing corrosion in the connectors and in the steering gear directly.
Corroded wiring can cause “intermittent or permanent loss of power steering assist.” In plain terms, the wheel takes far more muscle to turn. The loss can come and go, so the steering may feel normal one day and heavy the next.
Here’s the part that matters most for safety. Chrysler told NHTSA there is no warning before the failure. The EPS fault light may come on once assist is already gone. If you’ve noticed this pattern, our page on steering failure in California lemons covers what to document.
NHTSA’s own description, from the PE26-002 investigation resume, puts it this way: increased steering effort “can potentially lead to a loss of directional control of the vehicle.”
How did this recall come about?
This one didn’t start with Chrysler. It started with owners filing complaints.
The chronology in the Part 573 report runs like this:
- September 22, 2025: NHTSA sends Chrysler a pre-investigation inquiry about nine owner complaints of lost or partial power steering assist. A tenth complaint follows on September 30.
- January 8, 2026: Chrysler opens its own internal investigation.
- March 2, 2026: NHTSA’s Office of Defects Investigation opens Preliminary Evaluation PE26-002. The resume lists an estimated 136,666 2022–2023 ProMasters and 19 owner complaints, with no crashes or injuries reported at that point.
- June 9, 2026: NHTSA sends an information request. Chrysler responds in full on July 24.
- September 22, 2026: Chrysler’s Vehicle Regulations Committee decides a safety defect exists.
The numbers Chrysler disclosed are much bigger than the 19 complaints that opened the investigation. Across all markets, the company identified 437 customer assistance records, 2,799 warranty claims and 191 field reports potentially tied to this issue, received between April 14, 2022 and June 9, 2026. By September 2, 2026, it had identified another 974 reports. Chrysler says it knows of one accident and no injuries.
You may see different complaint counts in the news. Nine was the pre-investigation number. Nineteen was the count when the preliminary evaluation opened. Both are accurate for their stage.
One more note. The investigation covered only 2022–2023 vans. The recall is wider. It adds model years 2024 through 2026 and the electric ProMaster.
What is the fix, and when can you get it?
Dealers will inspect your van and, if needed, replace the wiring harness and the electric power steering gear at no charge. The replacement harnesses have improved sealing to keep water out.
The catch: the final remedy isn’t ready yet.
Chrysler’s schedule, as filed with NHTSA, works in phases:
- Dealers were notified on or about October 6, 2026.
- Interim owner letters mail November 17 through 23, 2026. These are interim notices sent before the final repair is ready.
- A second letter will follow once parts and the repair procedure are available. Chrysler will need to file an amended report with NHTSA once the final remedy is set. NHTSA’s acknowledgment letter for the recall is dated October 6, 2026.
As of mid-October 2026, we have not seen an amended filing or a firm repair date. We’ll update this article if that changes.
Already paid out of pocket for a steering repair on this issue? Chrysler is using its general reimbursement plan, so keep every invoice. You can ask about reimbursement through Chrysler customer service at 800-853-1403, referencing recall 92D. NHTSA’s vehicle safety hotline is 1-888-327-4236.
Is there a do-not-drive warning?
No. Neither the NHTSA acknowledgment letter nor the recall record includes a do-not-drive or park-outside advisory for 26V621.
That said, the filings say nothing about interim precautions. Chrysler has not published guidance about car washes, standing water or rain. If your steering has already acted up, the safest move is to get it to a dealer and get the visit in writing, whether or not the recall fix is available.
Does a ProMaster recall make your van a lemon?
Not by itself. We’re honest about that with every caller.
A recall is the manufacturer’s promise to fix a known problem for free. California’s lemon law, the Song-Beverly Consumer Warranty Act, is about something different: whether the manufacturer actually fixed your van after a reasonable number of tries. Those two paths meet when the repair doesn’t hold.
Ask yourself three questions:
- Has your ProMaster been to the dealer for steering trouble more than once?
- Did the problem come back after a repair?
- Has the van sat at the shop waiting on parts?
A yes to any of those is worth a conversation. Our California lemon law requirements page walks through the full test, but here is how it applies to a steering defect.
Why steering failure lowers the bar
California’s lemon law presumption, in Civil Code section 1793.22, treats defects differently based on how dangerous they are. For a problem “likely to cause death or serious bodily injury if the vehicle is driven,” two unsuccessful repair attempts within the first 18 months or 18,000 miles are enough to trigger the presumption that the manufacturer has had its chance. Other substantial problems need four attempts. A van out of service for repairs for more than 30 cumulative days also qualifies.
Losing steering assist in a work van with no warning is the kind of defect we argue belongs in the two-attempt category. NHTSA’s own words about “loss of directional control” help make that case.
Two things to know about the presumption. For the two- and four-attempt prongs, the statute says you must have notified the manufacturer directly at least once, but only if Chrysler clearly disclosed that requirement in your warranty or owner’s manual. And the presumption is a shortcut, not a wall. Vans outside 18 months or 18,000 miles can still qualify when the repair history shows the manufacturer couldn’t fix the problem.
Does a recall inspection count as a repair attempt?
It depends on what happened at the visit and what the repair order says. A visit where you reported a steering problem, the dealer worked on it and the problem continued looks very different from a quick recall check on a van that never showed a symptom. Either way, keep the paperwork and make sure your complaint is written on the repair order in your own words. We review those orders line by line.
Do days waiting for parts count toward the 30 days?
The statute counts days the van is “out of service by reason of repair” by the manufacturer or its dealers. Days you spend driving the van while waiting for Chrysler’s second letter are a harder fit. Whether a particular stretch at the dealer counts depends on the facts of your case, which is why documenting each drop-off and pick-up date matters so much in a phased recall like this one. If your dealer tells you to keep driving until parts arrive, ask for that in writing.
Do business-use ProMasters qualify?
Many do. The Song-Beverly Act covers vehicles bought or leased primarily for business use when the business has five or fewer vehicles registered in California and the vehicle’s gross vehicle weight rating is under 10,000 pounds. Our commercial vehicle lemon law page covers the details.
The weight part usually works in your favor. Ram’s ProMaster specification sheet lists ratings from 8,550 pounds GVWR for the 1500 to 9,350 for the 3500. Your door-jamb sticker shows your van’s actual rating, so check it, especially if the van has been upfitted.
So a plumber with two vans qualifies. A florist with one qualifies. A mobile detailer who leases a 2500 qualifies. A company running a fleet of 20 does not, and we’ll tell you that up front rather than waste your time.
Personal-use buyers and van-life converters qualify the same way any car buyer does. Rideshare drivers who own their own van qualify too, as long as they aren’t running a fleet.
Is your van still under warranty?
A lemon law claim requires that the steering problem started while the van was covered by the manufacturer’s warranty. Ram’s warranty page notes that a basic limited warranty commonly runs 3 years or 36,000 miles, with some parts covered longer. Your warranty booklet or Mopar owner account shows your exact terms and whether the steering system falls under them.
Depending on when you bought and how hard you drive, some 2022 and 2023 vans may be past that basic coverage by now. Don’t assume that ends your rights. If your first steering complaint happened while coverage was active, your claim may still stand. We’d rather look at your repair orders than have you guess.
We take cases on 2020 and newer vehicles, bought new or certified pre-owned, in California. Every model year in this recall fits.
What can you recover under California lemon law?
If your ProMaster qualifies, the law gives you real options, not a coupon. Our settlement types page explains each one in depth. In short:
- Buyback. Chrysler repurchases the van. That typically includes your down payment, monthly payments, the remaining loan or lease balance, sales tax, registration fees and out-of-pocket costs like towing and rental vans, minus an offset for the miles you drove before the first repair attempt.
- Replacement. A comparable replacement van instead of a refund.
- Cash and keep. You keep the ProMaster and receive compensation for its diminished value and related expenses.
Paid for towing, a rental van or repairs because of the defect? Those out-of-pocket costs can be part of the claim. And if a manufacturer willfully ignores its obligations, the law allows a civil penalty of up to two times your actual damages. Whether a penalty applies depends on the facts of your case.
Chrysler also pays the attorney fees and costs when you win. That’s written into the statute. It’s why you never receive a bill from us.
Recall, investigation, class action: what’s the difference?
An investigation is NHTSA looking into complaints. PE26-002 was the investigation here, and as of this writing we’ve seen no public notice that NHTSA has closed it.
A recall is the manufacturer’s commitment to a free fix. That’s 26V621.
A class action is a lawsuit where one case represents many owners. We’re not aware of any filed class action over ProMaster power steering failure as of October 15, 2026. If one is filed, it would be separate from your rights under California lemon law.
That last point matters. A class action resolves many owners’ claims together. An individual lemon law claim is about your van, your repair history and your losses. You can pursue one without waiting on the other. We don’t bundle clients into mass settlements. Each case gets its own attorney, matched to someone who knows how Chrysler and Stellantis handle these claims.
What should you do right now?
Three steps, in order.
- Check your VIN at NHTSA.gov and save a screenshot of the result.
- Gather every repair order that mentions steering, including visits where the dealer said “no problem found.” Those count. Our guide on what to do when your car is recalled explains what to ask for at the service desk.
- Keep a simple log of every failure: the date, the weather, what the wheel did and whether a warning light came on. Wet-weather patterns matter in a water intrusion case.
If your steering has already failed and the dealer can’t fix it because parts don’t exist yet, don’t wait for November’s letter to talk to someone. That gap between a known defect and an available repair is exactly where lemon law rights come into play.
How we handle Ram ProMaster cases
We’ve focused only on California lemon law since 2010. Chrysler and Stellantis brands are among the most common manufacturers in our caseload, so we know their repair language and their settlement patterns. You can see how we approach their trucks in our guide to Ram 1500 problems in 2026, and how a case moves from first call to resolution on our lemon law process page. We’ve recovered approximately $150 million for clients over the past ten years, though every case is different and past results don’t promise future ones.
What you can expect from us is simpler to promise. You’ll talk to a human. You’ll know where your case stands at every stage. And you won’t pay us anything. Clients rate us 4.9 stars across 459 Google reviews, and the thing they mention most isn’t the check. It’s being kept informed.
Not sure if you have a case? Let’s find out. Request a free case review or call 424-688-9088. If your van doesn’t qualify, we’ll tell you straight and point you toward the recall process.
Frequently asked questions
What is the Ram ProMaster recall 26V621 about?
Water can get into the electric power steering wiring harness on 2022–2026 ProMaster vans and corrode it. That can cause a sudden, intermittent or permanent loss of power steering assist with no warning beforehand.
How many vans are affected by the ProMaster steering recall?
265,512 vans in the United States: 44,391 ProMaster 1500s, 147,204 ProMaster 2500s, 72,043 ProMaster 3500s and 1,874 ProMaster 3500 EVs. Chrysler estimates 7.7% have the defect.
Is the recall fix available now?
Not yet. Interim letters go out November 17 through 23, 2026, and a second letter will follow when parts and the repair procedure are ready. Dealers will inspect and replace the harness and steering gear as needed at no cost.
Can I still drive my ProMaster?
NHTSA has not issued a do-not-drive advisory for this recall. If your steering has already become inconsistent, get the van to a dealer and get the visit documented.
Does a recall automatically qualify my van under California lemon law?
No. You need a warranty defect the manufacturer couldn’t fix after a reasonable number of attempts. For a safety defect like steering loss, that can be as few as two attempts within 18 months or 18,000 miles.
My ProMaster is a work van. Can I still file a lemon law claim?
Often yes. Businesses with five or fewer vehicles registered in California can qualify if the van’s GVWR is under 10,000 pounds. Check your door-jamb sticker for your van’s rating.
What does it cost to hire The Barry Law Firm?
Nothing. California law requires the manufacturer to pay attorney fees and costs in a successful claim, and we never bill our clients.
Email 
Facebook 
Twitter 
Pinterest 
