Car infotainment systems have become increasingly complicated. While these systems provide many options related to navigation, music, messaging, and other features, more complex software is also more prone to failure. Infotainment system issues are particularly common among 2024 GMC vehicles, often leaving drivers to bear the costs of expensive repairs that can keep their cars in the shop for weeks or months.
The Barry Law Firm can file a Lemon Law claim on your behalf if you’ve had repeated 2024 GMC infotainment system problems that make your vehicle a lemon. Our firm has focused exclusively on California Lemon Law cases for over 15 years, giving us in-depth knowledge and experience we can put to work for you. We build strong cases to hold automakers responsible for recurring vehicle defects, and you will never receive a bill for our services, no matter the outcome of your case. Call now or complete our contact form for a FAST & FREE consultation.
Common GMC Infotainment System Issues Found in 2024 Models
Owners of 2024 GMC vehicles have reported a wide range of problems with their infotainment systems, including:
- Frozen or unresponsive screens – Drivers often rely on touchscreens for navigation, managing climate controls, and phone connectivity. When the screen locks or stops responding, drivers may lose access to critical functions. Trying to fix the issue can cause dangerous distractions.
- Frequent system crashes or reboots – Sudden blackouts or restarts can interrupt navigation, audio, and Bluetooth calls. These disruptions affect a car’s daily use and can create safety risks for drivers who depend on directions in heavy traffic.
- Connectivity failures with Apple CarPlay or Android Auto – Many owners use smartphone integration for hands-free calls, messaging, and music. When the system fails to connect, drivers may resort to unsafe alternatives, like handling their phones while on the road.
- Poor Bluetooth pairing – A weak or unstable connection makes it difficult to use hands-free features. Dropped calls or audio interruptions are frustrating and can distract drivers in crucial moments.
- Inaccurate navigation – GPS malfunctions may provide wrong directions or cause drivers to lose signal mid-route. These issues not only waste time but also increase the risk of unsafe driving decisions in unfamiliar areas.
- Failure of voice command functions – Voice commands are designed to reduce distractions. However, drivers may need to use the touchscreen instead if the system does not recognize or process voice commands correctly, taking their attention from the act of driving.
- Glitches with climate control integration – In many GMC models, the infotainment system manages the car’s air conditioning and heating. Drivers may be unable to regulate the cabin temperature if the system malfunctions, which directly affects comfort, and in some cases, safety.
- Backup camera malfunctions – A black screen, delayed image, or distorted view when a car is in reverse limits drivers’ views of what’s behind their vehicle. This issue creates severe safety risks for pedestrians, cyclists, and other drivers.
- Sound system problems – Loss of audio or distorted sound can make it difficult to hear navigation prompts, calls, or emergency alerts. These defects can affect both convenience and safety.
- System lag or delays – Even when the infotainment system works, slow response times make it hard to access important features quickly. These delays can cause frustration and encourage drivers to look at the screen more than the road.
- Software update failures – Infotainment systems often require updates to fix bugs or add new features. When updates fail or cause new glitches, the system can become unreliable and difficult to use.
- Touchscreen brightness problems – Some drivers report screens that are too dim during the day or too bright at night. This problem makes it hard to see key information and can cause eye strain or unsafe distractions.
- Random audio or visual glitches – Unexpected static, distorted images, or flickering screens reduce the system’s usability and interfere with both entertainment and the car’s essential functions.
Who Covers the Cost of Repairs for GMC Infotainment System Issues?
If your 2024 GMC’s infotainment system has recurring problems, you should not have to pay for repairs as long as the defect falls under the manufacturer’s original warranty. GMC should cover the cost of making repairs for warranty-covered defects, which often include infotainment system issues. In some cases, an extended warranty may also cover infotainment system defects. You may be responsible for repair costs if your car’s warranty has expired or the damage resulted from misuse or unauthorized modifications, though.
GM also has a Customer Satisfaction Program that may cover repairs in certain situations. However, this coverage is more limited than the protection you receive under California’s Lemon Law.
At What Point Do Recurring Infotainment System Issues Make My Car a Lemon?
California’s Lemon Law applies when your GMC vehicle has a substantial defect that affects its safety, use, or value and the problem continues after the manufacturer makes a reasonable number of repair attempts. The issue must also be covered by GMC’s original warranty and start while the warranty is still valid.
What counts as a “reasonable” number of repair attempts depends on the defect. If the issue creates a significant safety risk, two or more attempts may be enough. For less severe defects, the manufacturer may be allowed more than two chances to fix them. The amount of time your vehicle spends out of service for repairs can also factor into whether it qualifies. In certain cases, an excessive amount of time in the shop may qualify your GMC vehicle as a lemon.
If your GMC meets the requirements for a Lemon Law claim, you could receive compensation through a manufacturer buyback. In this situation, the manufacturer repurchases your vehicle and reimburses you for costs tied to buying, repairing, and owning it. A Lemon Law buyback usually covers your:
- Down payment
- Monthly loan or lease payments
- Any remaining balance on the loan or lease
- Sales taxes, registration fees, and other official charges
- Out-of-pocket repair bills
- Towing costs
- Rental car and other forms of alternative transportation expenses
- Attorneys’ fees and legal costs
If your GMC’s infotainment system keeps failing while still under the manufacturer’s original warranty despite the manufacturer’s reasonable opportunity to repair it, the law may classify your car as a lemon. An experienced Lemon Law attorney from The Barry Law Firm can help you file a Lemon Law claim for your GMC lemon car’s recurring infotainment system issues.
My Car Is Having These Issues – What Do I Do?
Swift yet careful action can protect your rights if you’re dealing with persistent GMC infotainment system issues. Here’s what to do:
- Document every repair attempt. Keep detailed records each time you bring your vehicle to an authorized dealership for repairs. Save any repair orders and invoices, and write down the dates that your car was in the shop. This documentation shows the number of attempts and the time your vehicle spent in the shop, which are central to proving a Lemon Law claim.
- Save all communication with GMC or its authorized dealership. Hold onto emails, letters, or notes from phone calls. These records demonstrate your efforts to resolve the defect and show how the manufacturer responded.
- Track out-of-pocket expenses. Keep receipts for towing, rental cars, or other incidental costs. You can receive compensation for these losses through a Lemon Law buyback, but you must have proof to support your claim.
- Confirm your warranty coverage. Check whether your original manufacturer’s warranty covers your infotainment system issue and was still active when the problem started.
- Contact an attorney. A Los Angeles Lemon Law attorney can help you determine whether your GMC qualifies as a lemon and protect your rights. If you’re eligible, they can file a Lemon Law claim on your behalf and handle the entire process.
- Act quickly. Waiting too long can complicate your case and keep you from recovering compensation. The law limits your time to file a claim, so moving forward without delay helps preserve your rights.
The Benefits of Having a Lemon Law Attorney on Your Side
Lemon Law claims often involve strict requirements, detailed records, and stubborn resistance from large vehicle manufacturers. If you try to handle the process alone, you risk missing key deadlines, overlooking crucial documents, or accepting less compensation than the law provides. These risks can delay your case or cause you to lose your right to a Lemon Law claim.
When you hire The Barry Law Firm, you benefit from working with attorneys who focus exclusively on Lemon Law claims. Since 2010, our team has represented thousands of consumers dealing with defective vehicles and unfair treatment by auto manufacturers. We know the tactics these companies use to avoid responsibility and how to fight back.
Unlike many firms, we never charge our clients for legal services. California’s Lemon Law requires the manufacturer to pay all attorney fees and legal costs after a successful claim, and we don’t charge any fees, regardless of your case’s outcome. You’ll never receive a bill from us, no matter what happens with your case. Our experience, track record of results, and commitment to protecting consumers make us a dependable choice if you want to pursue a Lemon Law claim for your defective 2024 GMC.
Contact The Barry Law Firm Today
You don’t have to endure repeated 2024 GMC infotainment system problems or bear the cost of expensive repairs if your vehicle qualifies as a lemon. Trust The Barry Law Firm to protect your rights and hold GMC accountable for its defective infotainment systems – and to never charge you anything. Call now or complete our contact form for a FAST & FREE consultation.
